Contact

One address reaches us: atelier@makemechic.net.

What we can settle

Anything in the catalogue. Whether a wrap dress cut in a woven fabric will forgive a size between Medium and Large the way a ribbed knit does. Which of the two-piece sets has the shorts lined. Whether a satin slip is the kind that needs a slip under it. What a piece photographed in apricot looks like against the swatch on the card.

Corrections most of all. If a fabric or a size range here argues with the label sewn into the piece in your hands, tell us the page and the figure. We fix it on the next update and say what changed.

What belongs to the till

Where a parcel is, what a refund is doing, why a delivery slipped a day, whether a size can be exchanged: those live with the shop that took your money, and they can see the order while we cannot. Payment, delivery and returns happen at checkout with our retail partner, not on this site.

By post

4410 Linden Row, Suite 2C
Pasadena, CA, 91107
United States

How long we take

One mailbox, read by the people who keep this site. Catalogue questions come back inside a working day or two. A correction that needs the data rebuilt comes back twice: once to say we have it, once when it is live.